Nicole’s diverse background in healthcare provides many transferable skills to her role as an Account Manager. While initially exposed to health insurance by completing insurance verifications for medical inpatient hospital stays, she expanded her knowledge of the industry to track insurance trends and policy changes. Nicole’s past experience as a patient advocate helps her in assisting Business Benefits’ clients by providing superior customer service and claims resolutions.
Nicole volunteers with the local chapter of the Alzheimer’s Association. When needed, she opens her home to foster dogs until they are able to find a permanent home. Nicole also spends her spare time organizing and participating in events in her neighborhood and enjoys spending time with her family and friends.